Quality of Construction
The Body
At Austin Air we produce all of our air cleaners with solid steel construction and non-toxic powder coated paint for strength, reliability and longevity.
The Filter
We use the only trusted air filtering technology found in hospitals and operating rooms. For a filter to be effective, gases and sub-micron particles must be removed from the air. That's why you'll find True Medical Grade HEPA and Activated Carbon in every Austin Air filter.
To read more about our filters click here
360° Progressive Filtering System
All our air cleaners are designed using a 360-degree intake system that draws air into all sides of the unit. It is this design coupled with the advanced filtration technology that delivers clean air faster and more efficiently than any other air cleaner on the market.
Our Warranty
We have taken the risk out of buying and stand by our products with a 5-year warranty on the material and craftsmanship. We also offer a 5-year pro-rated warranty on the filter. Our customers always have peace of mind when purchasing an Austin Air cleaner.
Backed by the best warranty in the industry, you can take pleasure in knowing you've made a sound investment with your Austin Air cleaner.
30-Day, No-Questions-Asked, Money-Back Guarantee
In the unlikely event that you're not completely satisfied with your Austin Air cleaner, return it within 30-days, no-questions-asked.
5-Year Mechanical Warranty
Your Austin Air cleaner is warranted to be free from defects in material and workmanship for a period of 5-years from the date of purchase; provided your Austin air cleaner was operated under normal residential use and that you have completed and returned your warranty registration to Austin Air Systems
5-Year Pro-rated Filter Warranty
Austin Air offers a 5-year pro-rated filter warranty, by far the most comprehensive in the industry. No more costly filter replacements every few months or even years. Austin Air filters are designed to last for 5-years, under normal residential use.
Our Extensive Testing.
At Austin Air we submit our air cleaners to only the most stringent government and independent third party testing. These tests are designed to protect the consumer by ensuring that products work as claimed. We do not submit our products for private testing to guarantee desired results.
Extensive tests on flow rate, flow design, removal of vapors, gases and sub-micron particles have been performed by Battelle Laboratories, one of the world's most respected testing laboratories.
Our units have also been tested by the Army Corp of Engineers at the U.S. Army Aberdeen Test Center.
As result of these tests, Austin Air was chosen by the U.S. Government to fulfill the largest deployment of air cleaners in American history and chosen by FEMA and The Red Cross to address the serious air quality concerns in post 9/11 New York.
Our Commitment to You
Our Customer Care
Whether you are calling to inquire about our products, make a purchase or ask questions about your Austin Air cleaner, you will always be greeted by a member of our Customer Services team, ready to give you their personal attention. You will never have to worry about getting lost in an automated answering service directory. At Austin Air, we pride ourselves on giving quality customer service that is personal and always happy to help.